The August results of the new Cargo iQ benchmark, the Customer Promise Performance Index, show that SAS Cargo takes lead as the world number one in delivering airfreight quality.
Quality is a vital part of our DNA and being ranked as number one in the world is a very satisfactory result of our continuous commitment to offer the highest possible standards to our customers, says Leif Rasmussen, President and CEO, SAS Cargo Group A/S.
Cargo iQ is an IATA driven organization with the mission of creating and implementing quality standards for the worldwide airfreight industry. As we put quality at the forefront of our work, we have for a long time had a position amongst the very top in the iQ benchmarking; we were ranked number one in Europe in eight out of twelve months during last year. Becoming number one worldwide is something we have strived for and we are very proud to have reached this important goal, says Erling Kirkeby, Head of Handling & Quality Management, SAS Cargo.